Payment Policy

Thank you for shopping with us.

Accepted Payment Methods

We accept the following payment methods for secure and convenient transactions:

• Visa

• MasterCard

• American Express

• Discover

• Apple Pay

• Google Pay

• Shop Pay

All payments are processed securely through trusted payment gateways.

Payment Processing

When you place an order, your payment will be charged immediately at checkout.
If the payment is not authorized or declined by your payment provider, your order will not be processed.

Currency

All prices on our website are listed in GBP (£) and payments will be processed in British Pounds Sterling.

Payment Security

We use secure encryption and trusted payment processors to ensure that your payment details are protected. We do not store or have access to your full payment card information.

Order Confirmation

After completing your payment, you will receive an order confirmation email with details of your purchase.

Failed or Declined Payments

If your payment fails or is declined, please try again using a different payment method or contact your bank or payment provider.

Contact Us

Store name: Vale

Phone number: +44 7360 254317

Email: support@vale.pet

Physical address: FEXORA LIMITED, 252 Watling Avenue, Edgware HA8 0NJ, United Kingdom